Roberta S. Russell
Professor
Office: Pamplin 2080
Phone: 540-231-4532
Fax: 540-231-3752
Email: rrussell
Professional Activities and Interests
Roberta S. Russell is Professor of Business Information Technology. She received the Ph.D. from Virginia Polytechnic Institute and State University, an M.B.A. from Old Dominion University and a B.S. degree from Virginia Polytechnic Institute and State University. Dr. Russell's primary research and teaching interests are in the areas of production and operations management, service operations management, quality management and simulation. She has published in Decision Sciences, IIE Transactions, The International Journal of Production Research, Material Flow, Business Horizons, Computers, Environment and Urban Systems, Computers and Operations Research and others. She is also co-author of two texts, Service Operations Management and Operations Management (5th ed.). Dr. Russell is a member of DSI, TIMS, ASQC, and IIE, and a certified fellow of APICS. She is past president of the Southwest Virginia Chapter of APICS and has held numerous offices in Southeast DSI. She has received the R. B. Pamplin College of Business Certificate of Teaching Excellence, the University Certificate of Teaching Excellence, and the MBA Association's Outstanding Professor Award. She is also listed in Outstanding Young Women of America and is a recipient of the Virginia Tech Outstanding Young Alumna Award.